The following equipment is provided with the rental:
Plates, bowls, mugs, cutlery, bottle and can opener, cooking utensils, mixing bowls, ice cube tray, chopping board, coffee plunger, kettle, frying pan, saucepans, teapot, bucket, hose, dustpan and brush, broom, pegs, pillows and pillowcases, sheets and sleeping bags or duvets, towels, towels and tea towels, toilet paper, toilet chemicals, matches and fire extinguisher. Also a full LPG gas bottle.
Tokio Car Rentals operate on an unlimited kilometre basis. You pay a flat rate per day, or 24-hour period, irrespective of the number of kilometres you travel.
Tokio calculates the rental of a motorhome on a per calendar day, i.e. the day of pick-up is counted as Day I irrespective of what time it is collected. Rental cars are cost on a 24-hour period. For each additional hour 115 of the daily rate is charged up to 5-hours, thereafter a full 24-hour period is charged.
Minimum rental period: 4 days for motorhomes and 1 day for rental cars.
Valid current standard drivers licence must be produced on commencement of rental. Hirers must be 21 years of age or over. No special licences are required to drive a Tokio motorhome, international licence preferred.
Vehicles are not covered by insurance if travelling on the following roads:
Ninety Mile Beach (Northland) Skippers Road (Queenstown)
North of Colville Township (Coromandel Peninsula) Ball Hut Road (Mt Cook)
Change of Vehicles
If, for reasons beyond our control, the reserved vehicle is not available, we reserve the right to substitute a comparable or superior vehicle at no extra cost to the client. This shall not constitute a breach of contract and does not entitle the hirer to any form of refund.
If cancelled 24 to 6 days before pick up -20% of gross rate, if cancelled 6 days to 1 day 50% net price charged , no show or cancelled on day 100% charged.
If cancelled 25 days before pick-up - No fee
If vehicle returned early - No refund available
We regret no refunds are available for voluntary downgrade of vehicle or unused rental days. All travellers are advised to take out appropriate travel insurance.
Repairs of up to NZ$100.00 may be effected without authorisation and will be reimbursed on receipt of invoice. Amounts above require approval from Tokio Rentals.
No responsibilities for accommodation charges, meals, change of itinerary or out-of- pocket expenses resulting from a breakdown or accident will be accepted.
Insurance (Motorhomes and Rental Cars)
Full Excess Waiver of NZ$38.00 per day covering motorhomes and NZ$15.00 per day covering cars.
Excess (deductible) - NZ$5,000.00 per incident (motorhomes), NZ$1,500.00 (rental cars), is paid. This is fully refundable on return of the vehicle to the agreed location on the agreed date with no damage incurred to the vehicle, third party or property.
Security Deposit - of NZ$250.00 is payable if Full Excess Waiver is taken. This security is fully refundable on return of vehicle to the agreed location, on the agreed date with a full tank of petrol in clean condition with toilet empty.
R.U.C (Diesel Tax)
Insurance cover does not apply if :
- Damage to vehicle is caused due to careless, willful or reckless driving
- Driving under the influence of alcohol or drugs
- Driving on restricted roads
- Water submersion or salt water damage
All insurance cover is void if the terms of the rental contract are breached and the total damage cost will be the hirer's responsibility.
Credit Card Surcharge
Motorhomes Only: Accepted credit cards are Visa, Mastercard, Amex
A non-refundable 3% surcharge will apply to all credit card transactions.